Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of grabthatstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
loved them sort of long but nothing a lil trim can’t fix. (i got size27 and i’m 5’4” & 120lb)
Customer –
Wrong with size
Customer –
omg so nice, fits perfect
X***a –
I ordered these jeans 28 sizes at the waist 69 and hips 89, sat back to back, but comfortable, they don’t push anywhere. On a height of 168 with a height of length. So funny it turned out that I ordered another pair of similar jeans from another store of size 29, they turned out to be absolutely the same brand. Those 29 sat a little freer, but also does not fall off and not like a bag. Choose according to your own feelings, who likes as much as possible-back to back or more freely.
S***n –
VERY FAST SHIPPING!! It’s nice and came in the size I wanted and fabric is well for the price I paid. World totally recommend
M***a –
Very satisfied with the product, the color and size corresponds, took light, I will definitely order even dark, hides the shortcomings of the figure, for the first time jeans are so perfect! Recommend the store!
V***m –
Cool Pants
F***f –
The order waited until the maximum period, it is very long. The size came up, the store helped with the size. At my height 173 cm, the length is perfect. Tight jeans, does not stretch. The composition indicated 77% cotton 21% polyester 2% elastane, I think it is not so, most likely 98% cotton 2% elastane _ they do not stretch at all. The style is fashionable, if you are a fan of this-take!!
E***n –
Delivery fast. Already ordered such light blue, very liked, ordered dark blue. These are a little freer. She likes her daughter. She wears XS/s or 34-36 French
E***o –
Im 104-82-94, i got the large and it was still too loose on me. I want it to look tight so i bought the medium
B***n –
it’s the best pair of Jean I own now. I’m so happy
D***s –
good material. non stretch and stiff jeans, exactly how i like. very high waisted, it sits a bit over my bellybutton. the only problem is that my legs are too short so it’s a bit longer than expected. for reference: i’m 164cm tall and 52kg and got size 27
F***l –
I received this jeans in less that a week. well packed and protected. The item is exactly as described, almost better. I am really happy with it.
V***a –
Height 178, waist 70, hips 98. I order 2 times, this time in dark blue color and 29 size, the first jeans were blue 28 sizes. On my parameters 28 the size of the villages, but densely. To sit in them is not quite comfortable, presses the waist and hips. Although in general they sit well, beautifully emphasize the ass) 29 same size sat freely, hang behind a little (well, this model is such a yes), it’s more comfortable to sit in them. I can say that they are very dense, and wait that they will not stretch… And long) it’s good, not my height is straight full length to the singing.